• +972-2-3740195
  • info@ezsave.me

FAQ

Q: If I uploaded a bill to the system, do I have to pay?

A: No. You can upload a bill to the system and receive an estimate of your potential yearly savings free of charge and on a no-commitment basis.


Q: Can I upload other people’s bills to the application, such as my elderly parents?

A: Yes, you can upload bills of other people on condition that it is with their permission and in accordance with the terms and conditions of the EZsave system whether using the online platform or the smartphone application.


Q: If EZsave gave me an estimate that I would save $X but was actually unable to save me money, will I be charged?

A: No, the payment is only charged once the savings has been carried out. If you don’t save, you don’t pay!


Q: Does EZsave keep my credit card details?

A: No. All of the credit card details are passed through an approved PCI 1 class credit processing gateway, and EZsave does not see or keep any of that information.


Q: Will my details be protected?

A: EZsave takes the privacy of its customers very seriously and works to protect our user database. Additionally, EZsave does not hold on to any credit card details, and does not pass on any personal information to third parties.


Q: Should I upload all of my bills, or only bills of a particular service provider?

A: EZsave encourages you to upload all of your bills (Telecom, Gas etc) in order for you to save as much money as possible. You will only pay a percentage of the savings for bills that we saved you money on.


Q: How long does it take for the actual savings to happen?

A: It usually takes up to 3 business days, once you have approved the reduction, although it can take longer based on service provider response times.


Q: Do you offer your services in other languages?

A: At present our service is offered in Hebrew or English according to the language definitions on your phone. The website is available for browsing in both Hebrew and English.

Save up to 60% on your monthly bills

What are you waiting for?